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**Field Alert : P10 SM Lite radios with NAT and DHCP server enabled need special network configuration.
PRODUCTS:  P10 SM Lite radios (models 2460SMDD, 5260SMDD, 5460SMDD, 5760SMDD) with NAT and DHCP server enabled. RELEASE:  Release 8.x PROBLEM DESCRIPTION:  A...
Last Modified: 2008-05-22 Number of views: 542
**Field Alert : DFS issue with SM's causing false detection
PRODUCTS: Canopy 5.2GHz, 5.4GHz and 5.7GHz FSK Access Points that require DFS RELEASE: 8.2.2, 8.2.4 PROBLEM DESCRIPTION:  Subscriber modules within 0.3 miles from an ac...
Last Modified: 2008-05-10 Number of views: 591
**Field Alert: After Prizm Assigns an IP to an SM the SM does not reboot
PRODUCTS: Prizm RELEASE: 3.1 PROBLEM DESCRIPTION: After pre-adding SMs into Prizm for BAM Provisioning, Prizm will assign IP addresses at the next Network Registrati...
Last Modified: 2008-04-28 Number of views: 464
**Field Alert: When using the Spectrum Analyzer feature on a VLAN-enabled AP, special procedures are needed.
PRODUCTS: VLAN-enabled Canopy Access Points (APs) with a Management VLAN configured. All frequency bands. RELEASE: Release 6.1 and later (VLAN was introduced in Release 6.1) ...
Last Modified: 2008-02-22 Number of views: 670
**Field Alert : RADIUS fails on Windows after upgrade to Prizm 3.0
PRODUCTS: Prizm RELEASE: 3.0 PROBLEM DESCRIPTION: If you upgrade Prizm from Release 2.1 to 3.0 on a Windows platform, your RADIUS server may stop authenticating elem...
Last Modified: 2007-12-20 Number of views: 710
**Field Alert : CNUT does not work well behind NAT
PRODUCTS:  Canopy Network Updater Tool (CNUT) RELEASE: 2.2  PROBLEM DESCRIPTION:  CNUT doesn’t work well behind NAT (with NAT - Network Address Translati...
Last Modified: 2007-12-14 Number of views: 1118
**Field Alert : DFS (Dynamic Frequency Selection) Region Codes
PRODUCTS:  Canopy Radios RELEASE: 8.2.x   PROBLEM DESCRIPTION:  Reminder - During initial installation, customers need to make sure that the enabled...
Last Modified: 2007-11-21 Number of views: 1220
T1/E1 Multiplexer Product Cancellation Notice
Product Cancellation Notice: T1/E1 Multiplexer The T1/E1 Multiplexer is being cancelled as of 10/31/07 with the last date to order product on 12/31/07. Orders will be limited ...
Last Modified: 2007-11-14 Number of views: 800
**Field Alert : NAT / DHCP - IP Address issue
PRODUCTS:  Canopy Radios RELEASE: 8.2.1 PROBLEM DESCRIPTION:  When using the DHCP server with NAT enabled, customers could develop network conflicts when multi...
Last Modified: 2007-10-30 Number of views: 2033
**Field Alert : New CNUT package for 8.2.1
PRODUCTS:  Canopy PTP and PTMP Radios RELEASE: 8.2.1 PROBLEM DESCRIPTION:  Auto-update fails to update radios when using an external TFTP server.  In ...
Last Modified: 2007-10-26 Number of views: 1094
APs rebooting with authentication in Prizm
TITLE:  APs rebooting PRODUCTS: Prizm RELEASE:  2.1 and 3.0 PROBLEM DESCRIPTION:   Scenario: 1.  APs rebooting every hour to 2 hours2.  AP ...
Last Modified: 2007-10-17 Number of views: 1099
**Field Alert : RF Sensitivity / Ethernet Lock-up
TITLE:  RF Sensitivity / Ethernet Lock-up PRODUCTS:  All Canopy Radios PROBLEM DESCRIPTION:  Motorola has received a number of reports of quality issues with ...
Last Modified: 2007-09-11 Number of views: 3012
Prizm 3.00 and Microsoft SQL Server 2000, with Java
If you are running Prizm 3.00 and Microsft SQL Server 2000 (regardless of the service pack level), please update to the latest JDBC drivers from Microsoft.  See attachmen...
Last Modified: 2007-08-31 Number of views: 1100
FCC granted for DFS and TPC
PRODUCTS:  5.2GHz & 5.4GHz As of July 20, 2007, FCC regulations require the sale of wireless equipment operating in the 5.25-5.35GHz band (and in upcoming 5.4GHz pro...
Last Modified: 2007-08-30 Number of views: 1126
**Field Update: Software Release 8.2 now supports Backhauls
TITLE: Software Release 8.2 now supports Backhauls PRODUCTS: Canopy 24xxBH, 52xxBH, 54xxBH and 57xxBH and all Canopy radios (SM/AP/BH) RELEASE: 8.2 PROBLEM DESCRIPTION: Inc...
Last Modified: 2007-08-27 Number of views: 1832